Shipping Policy

Shipping Information

Free shipping zones

We offer free standard shipping to the following countries:

  • πŸ‡ΊπŸ‡Έ United States
  • πŸ‡¬πŸ‡§ United Kingdom
  • πŸ‡¨πŸ‡¦ Canada
  • πŸ‡¦πŸ‡Ί Australia

Delivery times

Destination Estimated delivery Cost
United States 7–12 business days Free
United Kingdom 8–14 business days Free
Canada 8–15 business days Free
Australia 10–15 business days Free
Europe (other) 10–18 business days Calculated at checkout
Rest of World 12–20 business days Calculated at checkout

Order processing

Orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email with tracking information once your order ships.

Tracking your order

Every order includes a tracking number sent via email. You can also check your delivery status on our Track Order page at any time.

Customs & duties

For international orders outside free shipping zones, customs duties and import taxes may apply upon delivery. These fees are the responsibility of the buyer and vary by country. We recommend checking your local customs office for details.

Questions about your shipment?

Contact us at kibolu@hotmail.com β€” we'll help you track down your order within 24 hours.